WhatsApp AI for South African businesses
Sofia handles customer enquiries on WhatsApp 24/7 — knows your products, sounds human, never misses a message.
Customers message at 9pm Saturday. By Monday, they've bought from someone else.
"Do you have this?" "What's the price?" "Where are you?" Over and over and over.
A full-time sales person still needs breaks, holidays, and sick days. Sofia doesn't.
Products, prices, FAQs, tone of voice, hours. We learn everything your best salesperson knows.
Custom WhatsApp assistant trained on your business. Your stock, your policies, your brand voice.
Sofia handles messages immediately. Complex queries get escalated to you. Everything else — done.
Every message gets a fast, knowledgeable reply. No lost leads. No "sorry for the late reply."
Stock availability, pricing, sizes, colours, specs — accurate answers from your catalogue in seconds. Customers get what they need before they lose interest.
Every customer gets a personal reply. No queues, no waiting.
Adapts tone, uses natural language, builds real rapport.
Complaints or complex requests get flagged to you with full context.
Names, past orders, preferences — returning customers get recognised and treated personally. The kind of service that turns one-time buyers into regulars.
"Since Sofia went live, we haven't missed a single message — and our weekend sales have gone through the roof."
No hidden fees. No long contracts. Cancel anytime.
One-time
Everything included
Free consultation. We'll show you exactly what Sofia can do for your business.